Shipping Information 

New Zealand

* Order value threshold and delivery costs are charged in $NZD.

* Orders placed before 3pm AEST will be dispatched the same day. Delivery may be delayed due to customs clearance or delivery
outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 10 business days of making your order please email us with your full name and order number.


Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number.

USA

* Order value threshold and delivery cost are charged in $NZD.

* Orders placed before 3pm AEST will be dispatched the same day. All USA & Canada orders are sent with DHL Ecommerce. Delivery may be delayed due to customs clearance or delivery 
outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 10  business days of making your order please email us with your full name and order number.


Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.

Canada

* Order value threshold and delivery cost are charged in $NZD.

* Orders placed before 3pm AEST will be dispatched the same day. All USA & Canada orders are sent with DHL Ecommerce. Delivery may be delayed due to customs clearance or delivery 
outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 10  business days of making your order please email us with your full name and order number.


Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.

United Kingdom

* Order value threshold and delivery cost are charged in $NZD.

* Orders placed before 3pm AEST will be dispatched the same day. All UK orders are sent with DHL Ecommerce. Delivery may be delayed due to customs clearance or delivery 
outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 10 business days of making your order please email us with your full name and order number.


Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.

ALL other countries in Europe, Asia, Middle East & Africa 

* Orders placed before 3pm AEST will be dispatched the same day. All orders are sent with DHL Ecommerce. Delivery may be delayed due to customs clearance or delivery 
outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order.

If you have not received your items within 10 business days of making your order please email us with your full name and order number.


Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.


Custom Charges

The customer will be responsible for any customs or import charge.